Bridging AI and Human Cognition: The Role of Explainability in Healthcare, Social Media, and Insurance

AI has become part of our world. It is used in health care, on social media, and in insurance. But one clear need stands out. People want to trust the results that AI gives. Trust comes when the system explains the reason for each choice. Without reason, people feel lost. With reason, they feel safe. Bridging AI and human cognition: the role of explainability in healthcare, social media, and insurance is about this need. People think step by step. They ask “why” before they accept. Machines must give the same kind of answer. This makes a bridge where people and AI can meet. Building a Clear Path Between People and Machines People want answers that make sense. They want steps they can follow. AI works with codes and models. These codes mean little to most people. But if AI shows its steps in plain form, the gap is closed. A doctor may want to see why a scan shows a red mark. A social media user may want to know why a post is first in their feed. A client may want to know why their clai...